Corporate

We provide comprehensive maintenance and repair solutions with our expert team to ensure the safety, durability, and smooth operation of your wagons.

About Us

With over 35 years of experience in railway transportation and wagon maintenance and repair, we serve as one of the most reliable and innovative companies in the industry.

With our professional team and technological infrastructure, which adhere to high standards, we are here to meet all maintenance, repair, and renewal needs of your railway fleet. Our goal is to provide sustainable and reliable solutions to our clients, contributing to the efficient continuation of their railway operations.

Solution

What is ECM?

ECM (Entity in Charge of Maintenance) refers to the organization responsible for maintenance in railway transportation. This organization is responsible for maintaining railway vehicles and ensuring their safety.

According to regulations set by the European Union, ECM supervises the safety of railway vehicles and implements maintenance standards. These regulations aim to ensure that the vehicles continuously meet technical requirements.

ECM ensures safety by performing maintenance and safety checks on vehicles. It plays a critical role in maintaining safety standards in the railway sector. Every operator is legally required to contract with an ECM.

With our innovative service approach, we focus on enhancing the performance of wagon fleets and creating lasting solutions in the industry as a continuously evolving and leading brand in the railway sector.

With our certifications and quality documents in compliance with international standards, we ensure the highest level of safety and quality in all of our services.

  • Entity in Charge of Maintenance Certificate
    ECM
  • Quality Management System
    ISO 9001:2015
  • Environmental Management System
    ISO 14001:2015
  • Occupational Health and Safety Management System
    ISO 45001:2018
  • Railway Vehicles and Components Welding Standard
    TS EN 15085-2
  • Quality Requirements for Welding Manufacturing
    TS EN ISO 3834-2
Certification and Compliance
Our Policies
Environmental Policy

At Akyapı Vagon, we adopt an environmentally conscious approach and carry out our operations in line with sustainability principles. Our environmental policy is designed to enhance energy efficiency, protect natural resources, and minimize environmental impacts.

We effectively utilize renewable energy sources through the solar panels on the roof of our facility. This helps us reduce our carbon footprint and adopt an environmentally friendly production model.

We fully comply with national and international environmental regulations and standards, fulfilling our environmental obligations.

By using sustainable resources such as solar energy, we achieve energy savings. We aim to minimize our environmental impacts by using natural resources efficiently.

We aim to increase recycling and reuse rates in our waste management processes. We protect the environment by ensuring the safe disposal of hazardous waste.

We organize regular training programs to raise awareness among our employees and business partners about environmentally friendly practices.

We invest in new technologies to minimize environmental impacts in our service processes. We support our operations with clean energy generated from solar power.

We regularly monitor our environmental performance and evaluate opportunities for improvement. We are continuously working to make our environmental management system more effective.

We play an active role in projects that raise awareness about environmental sensitivity in society and support local environmental protection initiatives.
By meeting our energy needs with solar panels and fulfilling our environmental responsibilities, we contribute to a sustainable future. At Akyapı Vagon, we are committed to continuing our environmentally friendly policies.

Quality Policy

As Akyapı Vagon, we aim to be a leading organization in the railway sector, providing maintenance, repair, and revision services. In line with this goal, our quality policy commits to ensuring the highest standards at every stage of the services we provide to our customers.

We carry out our services in accordance with national and international quality standards. At every step, we ensure full compliance with legal regulations and industry standards.

We ensure service reliability by regularly checking the calibration of the equipment we use. We continuously invest in technology to offer modern and innovative solutions.

We organize regular training programs to improve our employees' professional knowledge and skills. We ensure that the understanding of quality is embraced and implemented with a team spirit.

We continuously carry out improvement and development efforts by analyzing all our processes. Our goal is to exceed customer expectations with innovative approaches.

We build a trust-based collaboration with our customers and embrace the principle of transparency in all processes. We aim to be a reliable solution partner.

We plan our quality processes in an environmentally friendly and occupational safety-compliant manner. We prioritize contributing to the environment and society with a sustainable business model.

With a customer satisfaction-oriented approach, we provide services that meet needs and expectations. By evaluating feedback, we continuously aim for improvement.
This quality policy ensures that Akyapı Vagon is strengthened with its reputation in the industry and its customer satisfaction-focused service approach.

Customer Relationship Policy

At Akyapı Vagon, understanding the needs of our customers and providing the most suitable solutions is our priority. Every customer is special to us, and we work diligently to fully meet customer requests.

We base our services on quality and reliability. At every stage of the maintenance, repair, and revision services we provide to our customers, we comply with national and international standards.

We establish continuous and effective communication with our customers. We follow a transparent and open communication policy to ensure that requests are understood correctly and addressed quickly.

We consider customer feedback as valuable guidance. In this regard, we aim to continuously improve our processes and service quality.

We regularly provide training to enhance our team's knowledge and skills in customer relations. Our employees act with the awareness of ensuring customer satisfaction.

We provide effective solutions to our customers' problems as quickly as possible. By adhering to the promised delivery times, we reinforce the sense of trust.

We address our customers' dissatisfaction transparently and produce a solution in the shortest possible time. During the complaint resolution process, we regularly keep the customer informed.

We aim to establish long-term, mutually trusting relationships with our customers. We adopt an approach that strengthens and develops our cooperation.

This policy aims to increase customer satisfaction and further strengthen Akyapı Vagon's reputation in the industry.

References

With seamless operational power, we provide reliable and sustainable solutions for every project.

Turkon Demiryolu
Aslan Denizcilik A.Ş.
CNC Center
Doruk Trans
KLN
MEDLOG
Certifer
REYSAŞ
İÇDAŞ
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